GRT HOTELS AND RESORTS
GRT Hotels and Resorts operates in the hospitality and leisure sector, with a legacy of delivering refined, culturally rooted, and service-driven hotel experiences across business, leisure, pilgrimage, and resort destinations in India. The nature of the business is predominantly people-centric, experience-oriented, and service-intensive, where human intervention plays a critical role at every stage of guest engagement.
About the Business
GRT Hotels and Resorts operates in the hospitality and leisure sector, with a legacy of delivering refined, culturally rooted, and service-driven hotel experiences across business, leisure, pilgrimage, and resort destinations in India. The nature of the business is predominantly people-centric, experience-oriented, and service-intensive, where human intervention plays a critical role at every stage of guest engagement.
Quick Info
1998
Mission
The mission of GRT Hotels & Resorts is to provide a complete and unparalleled experience for guests through an unwavering commitment to blending creativity with local culture, delivering outstanding service, and focusing on sustainability efforts. This mission is encapsulated in their service philosophy, "I Say Yes".
Vision
The vision of GRT Hotels & Resorts is to become India's first soulful global hospitality brand. They aim to achieve this by thoughtfully expanding their presence from a regional chain to a national and international player, with a goal to reach 50 hotels by 2034. This growth is guided by the principles of demand, distinctiveness, and design, ensuring each new property adds value, uplifts the community, and makes hospitality accessible without losing its unique, soulful identity.
Commitments Followed
GRT Hotels & Resorts operates on core commitments centralized around the "Promise of More" motto and the "I Say Yes" service philosophy, which prioritize an outstanding guest experience, environmental sustainability, and positive community engagement. Their key commitments include going above and beyond guest expectations through personalized service and curated, memorable experiences. Environmentally, the brand is dedicated to significant sustainability efforts, such as eliminating single-use plastics by using in-house glass bottling plants, conserving resources, tracking its carbon footprint, and utilizing renewable energy sources like solar power. Furthermore, GRT is committed to fostering community well-being by sourcing locally, hiring from regional talent pools, and ensuring their properties reflect local culture, all while treating employees with respect and providing opportunities for professional growth
Commitments Offered for Future
GRT Hotels & Resorts has integrated a comprehensive environmental, social, and governance (ESG) strategy, known as "The Great Butterfly Effect," which focuses on driving substantial positive impact through a series of mindful actions across its operations. Key environmental commitments include achieving carbon consciousness by utilizing technology to track real-time energy use and emissions, adopting renewable energy sources like solar power, and completely eliminating single-use plastics through the use of in-house glass water bottling plants and biodegradable amenities. On the social front, the brand champions diversity and inclusion with a target to have 25% women in its workforce by the current year, while also providing employment opportunities for people with disabilities, and actively engaging with local communities through initiatives such as food donation drives, medical camps, and sourcing local ingredients to support regional economies. The governance aspect is upheld by aligning efforts with globally recognized sustainability indicators and fostering a culture of accountability and continuous improvement.
Services Offered
- Accommodation and Guest Services
- Food and Beverage Operations
- Banquets, Conferences, and Events
- Housekeeping and Hygiene Management
Operational Address
41, Giriappa road, T. Nagar, Chennai - 600017, Tamil Nadu, India
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